Privacy & Legal Policies

Resale or Disclosure of Information to Third Parties
 
drglover.com does not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists.

Usage Information Collected By Our Website
 
drglover.com does collect information about how people are using our website in order to improve the value of our website and the materials available on the web site.

Privacy of our Email Lists
 
Individuals join our mailing lists and are added to our email database using the forms provided on this web site. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone. In addition, we configure our email software to refuse to divulge the email addresses of our list subscribers to anyone but authorized drglover.com staff, including other list subscribers.

Unsubscribe Policy
 
We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, please use the unsubscribe link located at the bottom of our email communications.

Guarantee and Refund Policy

Digital Content Refund Policy. We stand behind our products at drglover.com but we do not give cash refunds for digital products. If any digital product your purchase doesn’t meet the quality you expected, we will be happy to exchange that item for another item of the same price (i.e., a digital class for a digital class, a podcast for a podcast). This exchange offer can only be applied one time and must be requested within 30 days of original purchase. To request an exchange on a digital product, please contact us at

Please list the product and reason for refund request.

Delivery of Purchases
 
The delivery of products purchased on drglover.com is carried out in the following ways:
 
Online Courses: When you register for an online course at TPI University, a secure account page will be established for you. You can access your account page at any time by signing in with your username and password. A link to all of your purchased courses will posted on your account page within 24 hours of purchase.
 
Digital Content: A download link to all digital content purchased such as podcasts and ebooks will be emailed to you immediately following purchase. You will have 48 hours to download all purchased digital products.
 
Workshops: When you register for a  workshop, you will receive an email confirmation. A link will be place on your account page to a unique webpage with all pertinent workshop information.
 
Long Distance Consultation: When you make a payment for Long Distance Consultation (LDC), you will receive an email confirmation of your purchase. A link to a special LDC resource page will be placed on your account page.